Frequently Asked Questions (FAQ)

Support & Training

• Q. What do we do when we have issues with the system?

  Submit an assistance request via e-mail to wouter@ehors.com. Our support department will deal with your request as soon as possible.

• Q. When can I call E-HORS for assistance?

  A. Our support centre provides 24x7 assistance regarding any issues that you might face with E-HORS.

• Q. Where will the training be conducted?

  A. The training can be conducted at your property at your convenience or at our offices.

• Q. How long will the training be?

  A. Our E-HORS training is customized for every customer. The length of the training will have to depend on a few variables like the amount of staff, the availability of staff, the modules needed by the property, etc. Our staff will arrange the training according to your needs.