E-HORS is a very innovative software suite of fully integrated applications based on a single database architecture that allows a property or a chain of properties to implement one single integrated solution.
Each property is accessible from anywhere in the world with internet access and if the user has proper authorization. Management information can be produced per property as well as consolidated over multiple properties and all data is real time.
The conceptual design of E-HORS is that both the Internet and the Intranet server are fully operational and both servers are up to date on transaction level. This is not a mirror or replica configuration in which either server is a slave. E-HORS servers are both masters. This also means that if the Intranet server is down, staff can continue working on the Internet server, which guarantees a very high level of uptime.
Night audit is still a standard procedure in hotel operation systems. During this 3 to 4 hour procedure the system is down. Procedures like room charge, day closing, back up etc. are done during the night audit. Obviously the night audit is
not required within an E-HORS software solution. Room charges etc. are processed through batch procedures and there is no need to close the day, shut down, make backups etc.
E-HORS is a breakthrough product, developed with the hospitality industry in mind to improve its efficiency and increase guest satisfaction. Thus, E-HORS has created history with a long list of firsts.
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E-HORS is the:
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| First | 100% web based hospitality solution. |
| First | hardware independent solution for workstations. |
| First | uniquely set up pair of a local and central server, resulting in virtually no down time. |
| First | fully integrated real time solution without the need for import or export of files. |
| First | without night audit, closing and manual back up. |
| First | without the technical need for allocations, E-HORS is 100% real time and works with an open inventory. |
| First | truly multi property solution. |
| First | PMS that is practically paperless. |
| First | system with a fully integrated IP Phone system. |
| First | solution that provides full set of reports online and real-time. |
| First | technical infrastructure that allows remote Facility Management from anywhere to anything. |
| First | truly multilingual user interface based on user ID. |
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E-HORS Conceptual Overview (click to enlarge)