Even though Bubu Resort is a small beach resort with only 39 rooms, we decided to invest in E-HORS as there were many logistical challenges to handle them manually. The Management wants to improve all management and operational aspects of the Resort. Bubu Resort aspires to be the best resort at Perhentian Island on the beautiful East Coast of Malaysia. Therefore we need to be able to serve our guests with the highest levels possible. From reservation to check out and everything in between. With reservations and purchasing handled in Kuala Lumpur, check in at Kuala Besut (main land) and Resort and F&B operations on the island, it was very hard to streamline everything the way we wanted and needed it. Our logistical, operational and accounting challenges are far more complex than a normal city hotel. With E-HORS, we now have full control and the management tools needed to secure the best service for our guests. We also appreciate the real time online reservation system.
Mr. Ken Cheah Managing Director (16/6/2008)
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